Learning Points & Key Takeaways

I work frequently with installers whenever I film installation projects at clients' homes. These installers are often of Indian or Bangladeshi descent, who speak little English. As such, there was a pretty huge communication barrier that was initially very challenging to navigate. Sometimes, I wouldn't understand the jokes they'd be cracking to me, but I have to give them massive props for trying to communicate it to me, especially with hand gestures and what not.

But ultimately, we all had our jobs to do; when work was concerned, I eventually felt a synergy with them. Usually when I film, I avoid interrupting their work so that they can focus on installation. Occasionally however, they can pick up that I'm filming something in particular, which they would accommodate to.

There was once I was filming a closeup of an installer calibrating a remote control for the SmartShade; he noticed that a work ladder was blocking, that I hadn't moved away because they were busy working. He offered to move it away and position himself so that I could get better shots of his calibration, which I was really grateful for.

The installers also know when to stand clear of the camera to avoid blocking the shots, and try their best to accommodate the filming, taking extra precaution to ensure safety processes such as harnesses and helmets are properly worn before working.

I have also been able to communicate across basic instructions during the filming; such as getting installers to bring the SmartShade up or down while filming the end product. I've also spoken with their general manager frequently regarding installation schedules, among other things. Overall, it's been an incredibly eye-opening experience, being able to work closely and cohesively with colleagues from vastly different walks of life, doing vastly different things from me.